Terms of Service

Last updated: October 30, 2026

These terms govern use of NW Touring & Concierge websites and booking inquiries operated by Northwest Touring LLC (“we,” “us”). By submitting a booking request or using our site, you agree to these terms.

Services

We provide private wine tours, concierge transportation, and related charter services subject to availability, licensing, insurance, and a separate booking confirmation / deposit agreement. Website forms are requests, not confirmed reservations, until we confirm in writing and collect any required deposit.

Quotes, deposits & cancellation

Rates depend on date, vehicle, party size, duration, and add-ons. A deposit is typically 50% of the projected cost, with the balance due within 48 hours after the service concludes. We confirm all terms in writing at booking.

For private tours, deposits are refunded on a sliding scale based on how far ahead you cancel: cancel 45 or more days before your scheduled service and the deposit is refunded in full; cancel 21 to 44 days before and half the deposit is refunded; inside 21 days of the service date the deposit is non-refundable. For shared tours, the deposit is refunded in full if you cancel 10 or more days before the tour, and it is non-refundable inside 10 days.

Conduct & safety

Guests must follow applicable law, winery rules, and reasonable driver instructions. We may refuse or end service for unsafe or unlawful behavior. Alcohol consumption in vehicles follows Washington law and company policy.

SMS Messaging

If you opt in on our booking form, we may send transactional SMS about your inquiry or confirmed tour (scheduling, logistics, pickup details, and related service messages). Message frequency varies with your booking. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive texts is optional and is not a condition of purchasing services. Mobile information will not be shared with third parties for their marketing or promotional purposes.

Limitation

To the fullest extent permitted by law, Northwest Touring LLC is not liable for indirect or consequential damages arising from site use or tour services beyond amounts paid for the specific booking at issue.

Contact

Northwest Touring LLC · Walla Walla, Washington · info@nwtouring.com · (509) 540-3600